Privacy Policy
Privacy Policy
At Destinations Holidays, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, book a holiday, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.
- Information We Collect
We may collect the following information when you interact with us:
- a) Personal Information
- Name, gender, date of birth, nationality.
- Contact details (email, phone number, address).
- Passport, visa details, and government-issued IDs (where required for travel bookings).
- Payment information (card details, bank transfer info, UPI IDs – processed securely).
- b) Non-Personal Information
- Browser type, device, operating system.
- IP address and location data.
- Cookies, analytics, and browsing history on our website.
- c) Sensitive Information
In some cases, we may require health-related information (allergies, medical conditions, vaccination status) to ensure safe travel experiences.
- How We Use Your Information
Your information is used for the following purposes:
- To process bookings, reservations, and payments.
- To assist with visa processing, insurance, and travel documentation.
- To send booking confirmations, travel updates, and itinerary details.
- To personalize offers, packages, and promotions.
- To comply with legal and regulatory requirements.
- To improve our website, customer service, and overall travel experience.
- Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Travel partners: Airlines, hotels, tour operators, and local transport providers.
- Government authorities: Immigration, customs, or law enforcement (if required).
- Service providers: Payment gateways, IT support, marketing agencies (only as necessary).
- Insurance providers: For claims, safety, or medical emergencies.
All third-party partners are bound by confidentiality agreements to protect your data.
- Data Security
- We use SSL encryption, firewalls, and secure servers to protect your data.
- Payment details are processed through authorized payment gateways only.
- Access to sensitive information is restricted to authorized staff.
- While we take strong precautions, no system is 100% secure — users are encouraged to use secure networks while sharing information.
- Cookies & Tracking Technologies
Our website uses cookies and tracking tools to:
- Remember user preferences.
- Analyze traffic and improve website performance.
- Deliver personalized offers and advertisements.
Users can control or disable cookies through browser settings, but some features may not work properly.
- Data Retention
- We retain personal information only as long as necessary for booking, legal, and tax purposes.
- Travel-related data (passport, visa, ticket copies) is stored securely and deleted after 5 years, unless required longer by law.
- Your Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Withdraw consent for marketing communications.
- Request deletion of your data (subject to legal or contractual obligations).
- Lodge a complaint with a data protection authority if you feel your rights are violated.
To exercise your rights, email us at: [Insert Contact Email].
- International Data Transfer
As we deal with global travel bookings, your data may be transferred to third parties in other countries. We ensure such transfers comply with applicable data protection laws.
- Children’s Privacy
Our services are not directed at children under 18. Bookings for minors must be made by parents/guardians. We do not knowingly collect data from children.
- Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Continued use of our services implies acceptance of the updated policy.
- Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us
